Policy and Protocols for an Ethical Practice

With FREE tools and instructional videos, this course provides exactly what you need to draft policy and design protocols for an ethical peer support practice.

FREE downloads include (but not limited to):

  • Textbook: Policy and Protocols for an Ethical Practice
  • Core values checklist
  • Recruiting email announcement
  • Volunteer application
  • Guidance for mandatory reporting
  • Supervisor Recommendation form
  • Guidance for making referrals
  • Crisis team protocols following critical incident
  • Ethical Agreement form
  • First Steps in Providing Peer Support eBook
  • Policy and Protocols for Law Enforcement Chaplains
  • and more

It is imperative that you already have "buy-in" from leadership and approval (as needed) to draft policy. If you need to build buy in, check out our FREE Building Buy In course: https://crisis-support-solutions.teachable.com/p/building-buy-in


Your Instructor


Dorie Jones, M.Div, MSW
Dorie Jones, M.Div, MSW

From advocate to counselor to minister, Dorie has been in the “helping business” her entire career. While working for the Department of Homeland Security (DHS) at the Federal Law Enforcement Training Center (FLETC), Dorie served as a crisis counselor, as well as developed curriculum and taught peer and crisis support training for federal, state, local, and tribal law enforcement agencies. In 2016, Dorie left government work to expand her reach through her training company, Crisis Support Solutions, LLC. During the last seven years, Dorie has developed and delivered training that teaches personnel how to provide care and offer hope to peers overwhelmed by crisis and struggling with stress.


Called to ministry, Dorie earned a Masters in Divinity (M.Div) from McAfee School of Theology at Mercer University, Atlanta, GA in 2000 and later earned a Masters in Social Work (MSW) from Savannah State University, Savannah, GA in 2005. After entering the candidacy process for Word and Service as a Deacon, Dorie completed a Certificate of Advanced Theological Study (CATS) at Pacific Lutheran Theological Seminary (PLTS) in Berkeley, CA. Dorie has just completed her internship and will soon be ordained and installed as a Rostered Minister in the ELCA.


With Crisis Support Solutions, LLC business partner, Joey Fennell, Dorie recently formed MESS Ministries, Inc., a non-profit designed to teach clergy and lay leaders how to provide mental, emotional, and spiritual support (MESS) to people in need. Find more at MESSministries.org.


Course Curriculum


  Welcome and Course Objectives
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  Drafting Policy
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  Designing Protocols
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  Vetting and Selecting
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  Course Evaluation and Final Thoughts
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Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Get started now!